How long does shipping take?
Shipping typically takes 3 to 4 working days.
Do you ship internationally?
Currently, we only offer domestic shipping all over Pakistan only.
Is there a shipping fee?
We offer free shipping on orders above 5000, otherwise, a 250 PKR shipping fee applies.
Can I return products?
Yes, you can return products within 1 week of delivery.
How do I return or exchange items?
Please contact us to initiate the return or exchange process.
What’s your refund process?
If you’re not satisfied, we offer two options:
- Replacement – We send you a new product.
- Refund – We return your money once you send the product back.
Can I change the delivery address after ordering?
Contact us as soon as possible for address changes.
What if my order is late?
Contact us, and we’ll investigate the delay and provide a solution.
How do you handle lost packages?
We’ll assist you in tracking or re-shipping your order if it’s determined to be lost.