1. How do I order from Biya’s Organica?
Browse our website, select your products, and click ‘Add to Cart’. Follow the checkout steps to place your order.
You can also place your order directly via WhatsApp: +92 328 3606733.
2. What payment methods do you accept?
We currently accept cash on delivery (COD) as our payment method but you can also pay through
JazzCash
Easy Paisa
Bank Transfer
3. Can I cancel an order?
Yes, you can cancel an order before it’s shipped. Contact us for assistance.
4. How can I check my order status?
You’ll receive an email with tracking info once your order is placed.
5. What if I receive a damaged product?
Contact us immediately. We’ll replace or refund the damaged item.
6. Are your products suitable for all skin types?
Our products are designed for various skin types, but do a patch test if you have sensitive skin.
7. Can I include a personalized message with my order?
Currently, we offer the option for personalized messages with an additional charge.
8. How can I contact your customer support?
Reach out to us via email or Whatsapp for any questions or assistance.
8. Do you test on animals?
No, we do not test our products on animals. Our products are cruelty free and based on ethical grounds.
8. What is the shelf life of your products?
Our products have a shelf life of one year from the date of manufacture.